We guarantee that all hedgehogs sold by us are free from any known and undisclosed illnesses or defects.  We provide our buyers with lifetime support.
All buyers must have their new hedgehog examined by a licensed veterinarian who is experienced with hedgehogs within 5 business days of the date of purchase, and provide a copy of the paperwork to us.  Failing to do so will nullify any/all guarantees.

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In the unlikely event that a hedgehog sold by us is found to have a life-threatening congenital or genetic defect or WHS, the hedgehog will be replaced with a hedgehog of equal value (based on current age) as soon as one is available and once we have received the original hedgehog and all documentation from the veterinarian confirming such diagnosis.

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If a hedgehog purchased from us should die from any illness that is suspected to be congenital or genetic, the buyer is expected to notify us immediately and have a necropsy performed by a licensed veterinarian who is experienced with hedgehogs.  If it is determined and documented by the veterinarian that the cause of death was a congenital or hereditary condition or WHS, the hedgehog will be replaced with a hedgehog of equal value (based on age at the time of death) as soon and one is available and once we have received the necropsy report and any other supporting documentation from the veterinarian confirming the cause of death.

We reserve the right to a conference with the diagnosing veterinarian for confirmation or additional details.  We reserve the right to a second opinion, at our expense.  A replacement does not include shipping, travel, or any other costs.

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We make no guarantees regarding cancers of any type.  It is our belief, based on scientific data, that many cancers are caused by artificial preservatives, colors, flavors, and other chemicals in commercial pet foods as well as growth hormones that are often fed to insects. 

Additionally, improper hygiene of the hedgehog and its enclosure can lead to serious infections and potential cancers, masses, tumors, and abscesses.

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PLEASE NOTE:  No replacement will be given without documentation of the illness/death by a licensed veterinarian who is experienced with hedgehogs.  If you are unable to have a necropsy performed, please contact us immediately about returning the remains to us so that we may have the necropsy performed; in which case no replacement will be given regardless of the cause of death but we track health issues and would like the opportunity to have an unknown death examined.
Never place the remains in the freezer as it will destroy the possibility of a proper necropsy. 
We are not responsible for any medical expenses except for a conference between us and the diagnosing veterinarian for confirmation, a second opinion that is at our request, a necropsy that we offer to have performed with no replacement hedgehog.
 

Special Note:

It is very important to notify the breeder when an animal dies from or is diagnosed with any condition that is known/suspected to be genetic or hereditary.

We consider failure to provide the hedgehog with the required temperatures of 75°F - 80°F, to be a form of abuse, which will nullify this guarantee.
We consider failure to offer a proper diet (consisting of LIVE insects a minimum of 2 days per week) to be a form of neglect, which will nullify this guarantee.
We will not replace any hedgehog that dies/becomes ill as a result of any form of neglect/abuse; including, but not limited to:

- The above-mentioned temperature and dietary requirements
- Gastric or intestinal impaction
- Allergic reaction of any type
- Injuries and wounds
- Respiratory infections
- Skin infections
- Parasitic infestation